Roov Learn
Learn how to use Roov
Short videos and written steps for property managers, tenants, and house-hunters.
Getting started
New to Roov? Start here.
For property managers & listers
How to list and manage your properties.
Create your first property
Add a property and publish your first listing.
Set up a multi-unit property
For buildings with several apartments: add and manage each unit.
Add units & set your fees
The fee types explained, and how to set them correctly.
Upload a walkthrough video
A good walkthrough video is what makes hunters message you.
How to change your listing video
Swap out your walkthrough video for a better one.
Video quality guidelines
What makes a listing video pass review.
Get your listing verified
Why verification matters, and how to pass it the first time.
Hide your street address
Keep the exact street private until you choose to share it.
Invite & manage your tenants
Bring your existing tenants onto Roov and manage the tenancy.
How you get paid
Rent settles straight to your bank. Here is how the split works.
For tenants
Renting on Roov, from move-in to maintenance.
Accept your invite & set up
Your manager invited you to Roov. Here is how to join.
Complete your KYC verification
Verify your identity so your applications carry weight.
Pay your rent on Roov
Pay securely and keep every receipt in one place.
Report a maintenance issue
Something broken? Log it and track the fix.
For house-hunters
Find and inspect your next home.
Fees, trust & policies
How Roov charges and what the rules are.
Still need a hand?
If a guide doesn't cover your question, write to us. A person reads every email.
Contact support22 guides so far.