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Report a maintenance issue

Something broken? Log it and track the fix.

Video coming soon

Follow the written steps below in the meantime.

Step by step

  1. 1

    Tap Maintenance, then New request.

  2. 2

    Describe the issue, set the urgency, and add photos.

  3. 3

    Your manager is notified straight away. Follow the status from open to resolved.

That's the whole process. If you get stuck at any step, email support@roov.africa and we'll walk you through it.