All guidesFor tenants
Report a maintenance issue
Something broken? Log it and track the fix.
Video coming soon
Follow the written steps below in the meantime.
Step by step
- 1
Tap Maintenance, then New request.
- 2
Describe the issue, set the urgency, and add photos.
- 3
Your manager is notified straight away. Follow the status from open to resolved.
That's the whole process. If you get stuck at any step, email support@roov.africa and we'll walk you through it.